Privacy Policy

Effective Date: May 23, 2026  |  Last Updated: May 23, 2026

1. Introduction and Who We Are

Welcome to Dewey's Pizza. We are committed to protecting the privacy and personal information of every individual who interacts with our website, places an order, subscribes to our communications, or otherwise engages with our food services online or in person.

This Privacy Policy applies to all services offered through our website deweys-food.click and any related digital platforms, mobile interfaces, or order management tools operated by or on behalf of Dewey's Pizza. By accessing our website or providing us with your personal information, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

We operate in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) (where applicable), the Federal Trade Commission Act (FTC Act), and all other relevant data protection regulations applicable in the United States.

Our contact details for all privacy-related matters are:

• Company Name: Dewey's Pizza
• Website: deweys-food.click
• Email: [email protected]

2. Scope of This Privacy Policy

This Privacy Policy governs the collection, processing, storage, and transfer of personal information in the following contexts:

• When you visit or browse our website at deweys-food.click
• When you place an online food order through our platform
• When you create or log into an account on our website
• When you sign up for our newsletters, promotional emails, or loyalty programs
• When you contact us through our customer service channels
• When you participate in surveys, promotions, contests, or feedback programs
• When you interact with us on social media platforms that link to our website
• When you apply for employment through our website or digital portals

This policy does not apply to third-party websites, services, or platforms that may be linked from our website. We encourage you to review the privacy policies of any third-party services you access through links on our site.

3. Information We Collect

We collect several categories of personal information depending on how you interact with us. Below is a comprehensive breakdown of the types of data we may collect.

3.1 Personal Identification Information

When you register an account, place an order, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Mailing and delivery address (including street, city, state, ZIP code)
• Billing address
• Date of birth (for age verification or promotional purposes)
• Username and password (encrypted)
• Profile photo (if voluntarily uploaded)

3.2 Payment and Financial Information

When you make a purchase through our website, we collect payment-related information to process your transaction. This may include:

• Credit or debit card numbers (processed and stored securely through PCI-DSS compliant payment processors)
• Bank account details (if applicable for certain payment methods)
• Billing address associated with your payment method
• Transaction history and purchase records

3.3 Order and Transaction Data

We collect information related to your orders and transactions with us, including:

• Items ordered, customizations, and order preferences
• Order history and frequency
• Delivery instructions and special requests
• Timestamps of orders
• Loyalty points or rewards balance (if applicable)

3.4 Usage Data and Website Activity

When you visit our website, we automatically collect certain technical and behavioral data, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and navigation paths
• Referring URLs (the website or search engine that directed you to us)
• Search queries entered on our website
• Click-stream data
• Session duration and frequency of visits

3.5 Device Information

We may collect information about the devices you use to access our website, such as:

• Device identifiers (e.g., mobile device ID, advertising ID)
• Screen resolution and display settings
• Mobile carrier information
• Hardware and software configurations
• Time zone settings and language preferences

3.6 Cookie and Tracking Data

We use cookies, web beacons, pixels, and similar tracking technologies to collect data about your interactions with our website. For more details, please refer to Section 9 of this policy (Cookie Usage). The types of data collected through these technologies include:

• Session identifiers
• Preferences and settings stored locally
• Behavioral and engagement data
• Advertising interaction data

3.7 Communications and Feedback Data

If you contact us via email, phone, or any other channel, we may collect:

• Content of messages or inquiries
• Customer service interaction records
• Survey or review responses
• Feedback and complaint data

3.8 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in using a social account or share content)
• Delivery partners or third-party order aggregators
• Marketing and analytics service providers
• Publicly available sources

4. How We Use Your Information

Dewey's Pizza uses the personal information we collect for a variety of purposes, all of which are conducted in accordance with applicable United States laws. The primary purposes for which we use your data include:

4.1 Service Provision and Order Fulfillment

• Processing and delivering your food orders
• Managing your account and profile
• Communicating with you about your orders (confirmations, updates, delays)
• Facilitating payment processing and issuing receipts
• Providing customer support and resolving disputes
• Administering loyalty programs, rewards, or promotional credits

4.2 Analytics and Service Improvement

• Analyzing website traffic patterns and user behavior
• Improving the functionality, usability, and performance of our website
• Conducting internal research and development
• Monitoring and addressing technical issues or security vulnerabilities
• Developing new menu items, features, or services based on user preferences

4.3 Marketing and Communications

• Sending promotional emails, newsletters, or special offers (with your consent where required)
• Personalizing content and recommendations based on your preferences and order history
• Displaying targeted advertisements on our website or third-party platforms
• Conducting contests, sweepstakes, or promotional campaigns
• Retargeting visitors who have previously interacted with our website

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our emails or by contacting us at [email protected].

4.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from law enforcement or regulatory authorities
• Enforcing our Terms of Service and other agreements
• Preventing and investigating fraudulent or unlawful activities
• Protecting the rights, safety, and property of Dewey's Pizza, our customers, and third parties

5. Legal Basis for Processing Personal Information

In the United States, Dewey's Pizza relies on several legal grounds for processing your personal information:

6. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties for their own marketing purposes. However, we do share your data in limited and specific circumstances, as described below.

6.1 Service Providers and Business Partners

We work with carefully vetted third-party service providers who assist us in operating our business. These providers only access your data to the extent necessary to perform their contracted services and are prohibited from using it for any other purpose. They include:

• Payment processors – to handle financial transactions securely
• Delivery logistics partners – to coordinate order delivery
• Email and SMS marketing platforms – to send you communications
• Web analytics providers (e.g., Google Analytics) – to help us understand website traffic
• Cloud hosting and IT infrastructure providers – to store and manage our data
• Customer support platforms – to manage inquiries and complaints

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

• Court orders, subpoenas, or other legal mandates
• Requests from federal or state law enforcement agencies
• Regulatory investigations or audits
• Situations where disclosure is necessary to protect the safety of individuals or prevent fraud

6.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, bankruptcy, or sale of all or part of its assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you of any such change in ownership and the privacy practices that will apply going forward.

6.4 Aggregated and Anonymized Data

We may share aggregated or de-identified information — data that cannot reasonably be used to identify you — with third parties for research, marketing, analytics, or other business purposes without restriction.

7. Data Security

We take the security of your personal information seriously. Dewey's Pizza implements a range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, and destruction.

7.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive information including passwords and payment data
• Firewalls, intrusion detection systems, and malware protection
• Regular security audits and vulnerability assessments
• Multi-factor authentication for system access by our staff

7.2 Administrative Safeguards

• Access controls limiting data access to authorized personnel on a need-to-know basis
• Employee training on data privacy and security best practices
• Confidentiality agreements with all staff and contractors who handle personal data
• Regular review and updating of data security policies

7.3 Incident Response

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly in accordance with applicable state breach notification laws. Notifications will be sent to the email address associated with your account.

8. Your Privacy Rights

Depending on your state of residence, you may have a variety of rights regarding your personal information. Dewey's Pizza is committed to honoring these rights and will respond to verified requests within the timeframes required by applicable law.

8.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

8.2 Rights Available to All U.S. Users

Regardless of your state of residence, Dewey's Pizza extends the following general rights to all users:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Correction: You may update or correct inaccurate information through your account settings or by contacting us.
• Right to Deletion: You may request the deletion of your account and associated personal data, subject to applicable legal obligations.
• Right to Data Portability: You may request a copy of your data in a commonly used, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt-Out of Marketing: You may unsubscribe from marketing communications at any time.

8.3 How to Exercise Your Rights

To submit a privacy rights request, please contact us using the following methods:

• Email: [email protected]
• Website: deweys-food.click

We will verify your identity before processing your request to ensure the security of your information. We aim to respond to all verified requests within 45 days as required by California law, with the possibility of a 45-day extension when reasonably necessary.

9. Cookie Usage and Tracking Technologies

Dewey's Pizza uses cookies and similar tracking technologies to enhance your experience on our website, provide personalized content, analyze website traffic, and support our marketing activities.

9.1 What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to remember your actions and preferences over time, so you don't have to re-enter them whenever you return to the site or browse between pages.

9.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly — including maintaining your session, shopping cart, and login status.
• Functional Cookies: Allow us to remember your preferences, such as language settings, delivery address, or customization choices.
• Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and where users encounter problems.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across third-party platforms.

9.3 Managing Your Cookie Preferences

You can control and manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website, including your ability to place orders or access your account.

For more detailed information about the cookies we use and how to manage them, please refer to our full Cookie Policy, which is available on our website at deweys-food.click.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your data is no longer required, we will securely delete, anonymize, or dispose of it in accordance with our data destruction procedures.

11. Children's Privacy

Dewey's Pizza's website and online ordering services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from individuals under the age of 18.

Our services are not directed at children, and we do not intentionally market to minors. We comply with the requirements of the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to remove such information from our records.

12. International Data Transfers

Dewey's Pizza is based in the United States and our services are primarily directed at users in the United States. However, some of our third-party service providers may be located in or operate from countries outside of the United States.

When we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable U.S. privacy laws. These safeguards may include:

• Standard contractual clauses or data processing agreements with international service providers
• Ensuring providers adhere to recognized data protection frameworks
• Limiting the scope of data transferred to the minimum necessary for the service

By using our website and providing us with your personal information, you acknowledge that your data may be transferred to and processed in countries where data protection laws may differ from those in your state of residence.

13. Do Not Track Signals

Some web browsers may transmit "Do Not Track" (DNT) signals to websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT browser signals. However, you may opt out of certain tracking activities through our Cookie Preferences tool or by adjusting your browser settings as described in Section 9.

14. Links to Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services (such as delivery platforms, map services, or social sharing tools). These links are provided for your convenience only. Dewey's Pizza does not control the content, privacy practices, or data security of these external sites.

We strongly encourage you to read the privacy policies of any third-party websites before submitting any personal information to them. Dewey's Pizza is not responsible or liable for the privacy practices or content of any third-party website.

15. California-Specific Disclosures

In addition to the rights described in Section 8 of this Privacy Policy, California residents may also benefit from the following protections under California law:

15.1 Shine the Light Law (California Civil Code § 1798.83)

California residents may request information about how we have disclosed personal information to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us at [email protected].

15.2 Categories of Personal Information Sold or Shared

Dewey's Pizza does not sell personal information to third parties in exchange for monetary compensation. However, we may share certain data (such as browsing activity) with advertising technology providers in ways that may constitute "sharing" under CPRA for purposes of cross-context behavioral advertising. California residents have the right to opt out of such sharing by contacting us or using our cookie preferences tool.

15.3 Sensitive Personal Information

Under CPRA, certain categories of information are classified as "sensitive personal information." We only use such information to the extent necessary to provide our services, and California residents may request that we limit the use of sensitive personal information beyond what is necessary for the core provision of our services.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website at deweys-food.click
• Send an email notification to registered users where required by applicable law
• Display a prominent notice on our website for a reasonable period following the update

Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

17. How to File a Complaint

If you believe that Dewey's Pizza has not complied with applicable privacy laws or has not adequately addressed your privacy concerns, you have the right to file a complaint with the relevant data protection authority.

17.1 Complaints to Dewey's Pizza

We encourage you to first contact us directly so that we can work to resolve your concerns promptly:

• Email: [email protected]
• Website: deweys-food.click

We will acknowledge your complaint within 5 business days and aim to provide a substantive response within 30 days.

17.2 Complaints to Regulatory Authorities

If you are a California resident and are not satisfied with our response, you may escalate your complaint to the California Privacy Protection Agency (CPPA):

• California Privacy Protection Agency
• Website: cppa.ca.gov

For general consumer protection complaints related to unfair or deceptive business practices, you may also contact the Federal Trade Commission (FTC):

• Federal Trade Commission
• Website: ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

Residents of other states may also have the right to file complaints with their respective state attorney general's office or consumer protection agency. We recommend checking your state's official government website for more information on the applicable regulatory body.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. Our dedicated privacy team is available to assist you:

When contacting us regarding a privacy request, please include the following information to help us process your request efficiently:

• Your full name and email address associated with your account
• A clear description of your request or concern
• Any relevant reference numbers (e.g., order number, account ID)

This Privacy Policy was last updated on May 23, 2026 and is effective as of that date. All prior versions of this policy are superseded by this current version. Dewey's Pizza reserves all rights not expressly granted herein.